Claim Management Solutions

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Delivering Efficient Claims Services

We are committed to ensure smooth and efficient claim services for our clients.
Our Turn Around Time (TAT) for Claims Settlement

5 working day

90%

of cases
Our claims paid to Malaysia Market in FY 2021/22

RM373

M
Our major flood statistic for Malaysia
2021 Great December Flood

RM372

M
2017 Flood

RM28

M
2014 Flood

RM53

M
Our claims paid to International Market in FY 2021/22

RM304

M
Our major large loss statistic for International
2021 Europe Flood

RM60

M
2018 Typhoon Jebi

RM178

M
2011 Thailand Flood

RM297

M
Our claims paid to Malaysia Market in FY 2021/22

RM373

M
Our major flood statistic for Malaysia

RM202.3

M
2021 Great December Flood

RM372

M
2017 Flood

RM28

M
2014 Flood

RM53

M
Our claims paid to International Market in FY 2021/22

RM304

M
Our major large loss statistic for International

RM9.2

B
2021 Europe Flood

RM60

M
2018 Typhoon Jebi

RM178

M
2011 Thailand Flood

RM297

M
Our Turn Around Time (TAT) for Claims Settlement

5

 working day

90%

of cases

Our Claims Digitilisation Journey

To Provide Best Claims Experience
Our Claims Digitilisation JourneyTo Provide Best Claims Experience
We combine personalised service with innovative digital tools to provide our clients with a seamless claims experience.
1
2010 - Centralised processing system for Facultative, Voluntary Cession and Auto Facultative claims
2
2020 - Automated process for Claim Market Update
3
2022 - Digitised the claim process using the ACORD Standards.
4
2023 and beyond - Continous exploration on Artificial Intelligence for Claims Analytic

MNRB Group

MNRB logoMalaysianRE logoTakaful IKHLAS logoMalaysianRE Dubai logoMMIP logo

MNRB Group

MNRB logoMalaysianRE logoTakaful IKHLAS logo
MalaysianRE Dubai logoMMIP logo